TERMS AND CONDITIONS
Last Updated: 2025
Welcome to Panda Creator Marketing! These Terms and Conditions govern your use of our website, services, and online shop. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.
1. COMPANY INFORMATION
Panda Creator Marketing
Address: Via Casella, 26, Milano, 20156
Phone: (+39) 3513639005
Email (Marketing Inquiries): agenziamarketing@pandacreatormarketing.com
Email (Customer Support): pandacreatorshop@gmail.com
2. GENERAL TERMS
- By using our website and services, you confirm that you are at least 18 years old or have parental consent.
- We reserve the right to update, modify, or discontinue any aspect of our services at any time without prior notice.
- All content, including text, images, and logos, is the property of Panda Creator Marketing and cannot be copied or used without permission.
3. PRODUCTS AND SERVICES
- Panda Creator Marketing offers marketing services and operates an online shop selling products designed to enhance daily comfort.
- Product availability is subject to change, and we reserve the right to discontinue any product without prior notice.
- Prices are listed in EUR (€) and include applicable taxes unless stated otherwise.
4. SHIPPING POLICY
- We ship our products from France.
- Estimated delivery time: 15-20 business days.
- Shipping costs vary based on location and will be calculated at checkout.
- We are not responsible for delays due to customs, weather conditions, or carrier issues.
5. RETURNS AND REFUNDS
- Customers can request a return within 14 days of receiving their order.
- Items must be unused, in original packaging, and with proof of purchase.
- Refunds will be processed upon receiving and inspecting the returned item.
- Return shipping costs are the responsibility of the customer unless the item is defective.
6. PRIVACY POLICY
- We prioritize your privacy and handle your data in compliance with GDPR regulations.
- Your personal information will only be used for order processing, customer support, and marketing communications (if consented).
- We do not sell, trade, or share customer data with third parties without explicit consent.
- For more details, refer to our Privacy Policy.
7. PAYMENT METHODS
- We accept payments via credit/debit cards, PayPal, and other secure payment gateways.
- Payments are securely processed, and Panda Creator Marketing does not store any financial information.
8. INTELLECTUAL PROPERTY
- All content on this website, including trademarks, designs, and text, is owned by Panda Creator Marketing.
- Unauthorized reproduction or distribution of our content is strictly prohibited.
9. LIABILITY LIMITATIONS
- Panda Creator Marketing is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.
- We do not guarantee that our website will always be available, error-free, or secure.
10. GOVERNING LAW
- These Terms and Conditions are governed by the laws of Italy.
- Any disputes will be resolved in the competent courts of Milan, Italy.
11. CONTACT US
If you have any questions about these Terms and Conditions, please contact us at:
- Marketing Inquiries: agenziamarketing@pandacreatormarketing.com
- Customer Support: pandacreatorshop@gmail.com
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.